As it is only possible to complain to Lufthansa by fax, here is a copy so it can be added to the growing voices of discontent

I will be sending a fax to Lufthansa here in China, presumably this will go the way of all other communications but as they provide no other option I will have to try this: << Lufthansa Customer Relation:  China Name    Lufthansa German Airlines Customer Service and Support Center City    Shanghai Zip Code    200021 Address PO   […]